Dealing with Theft in the Workplace

Money causes trouble. Bottom line. When money is involved, mark my words- everyone will have their eye on the bottom line. That being said, some individuals may not approve of their bottom line and search for other...opportunities in spite of morality or decency.

Theft occurs in the workplace. Where there are humans, there are thieves and heroes, basically. But as a manager, theft means something completely different, and it is a scary notion to entertain. I mean, think about it: someone you hired went into a house, took money (or whatever), and then left without a second word. Don't just limit this to a cleaning business, either. If you are an owner/manager, one of the things on your mind should be loss prevention.

An associate of mine runs a business. Runs it well! Unfortunately, he had a bad run with a few hiring websites, and he got some people that were less than ideal. A few would steal from the company and the customers, along with poor attitude and a whole host of other things. And he could have avoided the madness and frustration of a resolving the matter in if he knew how to deal with theft better.

The idea is not solving the problem after it has begun- it's solving the problem before it happens. I did some research and found good information in this article detailing the ways you can keep theft nonexistent, or minimal.But tips and tricks aside, a mindset is what you need more than anything.

Going back to my associate, he not only did his own personal investigation, but certain customers wished to have the police involved, and he had to cooperate. He also lost these customers and will never get them back due to the trust lost. He had to find good people (although now he's gunshy) to replace the bad apples, and he had to get his insurance company involved to help cover the value of any stolen items.

My bottom line is this. Money is useful. It is everywhere, and it dictates much. So knowing that, keep two things in your mind. One- never be satisfied with the appearance of "everything is okay", and Two- know who you are hiring first because the money you might save in not doing a background check will cost you much, much more in the end. Just ask my associate!

Going the Extra Mile

There's a phrase that is certain to set someone up for failure: "going the extra mile." It is difficult to quantify what that mile is; especially in the metaphorical sense as it is applied to daily situations.

Working harder or longer is not a bad thing. The extra mile for you might be staying an hour later, or handling a project when no-one else would. But the meaning changes with the person, and their superiors. Is your extra mile as long as it needs to be? As silly as that sounds, it's true. How can we ever know if we are living up to the expectations of a boss? Ourself? There is no way to know. That's why I hate that phrase, especially when it is used in a business setting.

People will work until they die. Literally. I have this family member you see that keeps his nose to the grindstone. Works hard, doesn't slack off, and planned on enjoying his leisure years. As soon as he retired, he was dead.

What a waste.

Work is a beautiful thing. It supplies ourselves and others with invaluable goods and services, things that we could probably no longer live with, or at least live well with. But when your entire life becomes "the extra mile", you stop looking where you need to go, and simply focus on moving forward.

An extra mile, simply put, should be defined by you. Work is typically a group activity, or at least indirectly. I've said this before- it is pointless to work if you are not resting and enjoying your own life. If all you ever do is go the extra mile, you won't even be able to continue your career's journey. Only you know what you can and can't do. Don't let anyone tell you how to "go the extra mile" because what works for them, may not work for you. And that, my friend, is your discovery. And yours alone.

People Mean More than Money

Some businesses are under the impression all over the world that human lives and safety must take a back seat to profit and running the business.

They are wrong.

There comes a time when one must decide if they are to be the owner that forces their employees to come in to work in danger, or in safety. Some owners will argue that, "I can't lose this money!", or "we have to think of the customers!" when it comes to pushing a work day. It's this type of thinking that is just so tragically skewed, and can often lead to tragedy.

Here in New Jersey, we've been hit with a lot of snow. And ice. And cold. And there are a lot of owner/operators out there that are still running their business. In spite of hazards (let's focus on weather, but really? This concept can be applied to anything), some owners become desperate because of loss of work, or some owners don't care at all about worker safety and just their profit margin.

If forcing a work day in hazardous conditions isn't bad enough during bad weather, it is also understood that employees will have a difficult time going to and from work. But that owner. Oh, that owner has other ideas. I'm at work, why shouldn't everyone else be? Because you're wrong, that's why.

To be clear, Budget has closed twice this week because it was simply not safe to work. And that fact should be enough for any business to cease work, or to improve work conditions (if applicable).

That being said, owners can be a strange breed. I, wanting to be a future owner, well. I already started off as a strange breed, but I have seen many owners across MANY. Many. Different jobs waste and conserve money (across many situations) with no rhyme or reason, with no cause, with no sense.

And when it makes the most sense to duck out of the working world for a day, that's where no sense is usually found.

It is also in my experience that when businesses force a work day, they wind up closing early because of the snow, and usually? Customers that would patronize an establishment would stay indoors because they got the day off thanks to bad weather. The money gets lost, the morale gets lost, and life could get lost. For what?

Money.

I, for one, will not be that type of owner, and I am very proud to say that I work for a company whose owner places human life above making a buck. I am going to use common sense to know when it's safe to work, and when we should all just stay home. I am not lazy. I work my ass off, and then I work my leg bones off for this business. The business that I will one day have the pride of running.

But if I'm to be expected to value it over people, well then that's going to be a problem. And if being that way doesn't make me successful?

I'm ok with that!